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PRIVACY POLICY

Privacy Policy

Last updated: September 2026

Établissements Robert et Compagnie places particular importance on protecting your personal data and respecting your privacy.

The purpose of this Privacy Policy is to provide clear and transparent information about how your personal data is collected, used, stored, and protected when you use the www.robert.fr website.

This policy applies to data collected directly from you through the website, particularly when you use our contact forms, information request forms, quote request forms, or submit a job application.

1. Data Controller

The data controller responsible for the personal data collected through the website is:

ÉTABLISSEMENTS ROBERT ET COMPAGNIE

Simplified joint-stock company (SAS) with share capital of €1,542,200

Registered office: 25 rue des écoles

95500 Le Thillay – France

SIREN (Company Registration Number): 698 201 449

SIRET (Establishment Registration Number): 698 201 449 00015

EU VAT Number: FR36 698 201 449

Phone: +33 (0)1 34 38 87 20

Email: contact@robert.fr

For any questions regarding the protection of your personal data, you can contact us at:

contact@robert.fr

2. What Personal Data May We Collect?

Depending on how you use the website and the services you access, we may collect different categories of personal data.

This may include, in particular:

  • First and last name;

  • Job title;

  • Company name;

  • Email address;

  • Phone number;

  • Mailing address;

  • Information relating to your request;

  • Information provided when submitting a contact, quote, or information request;

  • Information provided as part of a job application;

  • Technical data relating to your browsing activity on the website;

  • IP address;

  • Information about your browser and device;

  • Browsing data collected when you have consented to certain cookies or tracking technologies.

We ensure that we collect only the data necessary for the purposes for which it is used.

3. How Is Your Data Collected?

Your data may be collected when you:

  • Use our contact form;

  • Request information about our products or services;

  • Request a quote;

  • Contact us through the website;

  • Submit a job application or apply for a job opening;

  • Sign up for communications or a newsletter, where this feature is available;

  • Use certain website features;

  • Accept certain cookies or tracking technologies.

When information requested in a form is mandatory, this requirement will be indicated at the time of collection.

Failure to provide mandatory information may prevent Établissements Robert et Compagnie from processing your request.

4. Why Do We Use Your Data?

Your personal data may be processed for the following purposes.

Managing Contact Requests

When you contact us through the website, your data is used to:

  • Review your request;

  • Respond to you;

  • Direct you to the appropriate department or employee;

  • Follow up on your request.

Managing Business and Sales Inquiries

When you request information, a quote, or contact from our sales team, your data may be used to:

  • Process your request;

  • Recommend suitable products or services;

  • Contact you;

  • Follow up on your business inquiry.

Managing Job Applications

When you submit a job application through the website, the information you provide may be used to:

  • Review your application;

  • Evaluate your qualifications in relation to available opportunities;

  • Contact you during the recruitment process.

Improving and Securing the Website

Certain technical data may be used to:

  • Ensure the website functions properly;

  • Maintain website security;

  • Detect and prevent technical issues or attempted unauthorized access;

  • Improve website performance and usability;

  • Measure website traffic when you have consented to such processing or when it is otherwise legally permitted.

Communications and Marketing

Where you have provided your consent, when required, your contact details may be used to send you marketing information or communications relating to the activities of the ROBERT Group.

You may opt out of receiving marketing communications or unsubscribe from communications you have signed up for at any time.

5. What Are the Legal Bases for Processing Your Data?

Depending on the purpose of the processing, the processing of data collected through the website relies on different legal bases provided for under the General Data Protection Regulation (GDPR).

Your Consent

Where required by law, particularly for certain electronic marketing activities or certain cookies and tracking technologies, the processing of your data is based on your consent.

You may withdraw your consent at any time.

Taking Steps at Your Request Before Entering into a Contract

When you contact us with a business inquiry, request a quote, or take steps toward a potential business relationship, certain data may be processed to respond to your request.

Performance of a Contract

When processing is necessary to perform a contract to which you are a party, your data may be used for that purpose.

Our Legitimate Interests

Certain data may be processed based on the legitimate interests of Établissements Robert et Compagnie, particularly to:

  • Ensure website security;

  • Prevent fraud and misuse;

  • Improve our services;

  • Manage and maintain our professional relationships;

  • Establish, exercise, or defend our legal rights in the event of a dispute.

In doing so, we ensure that a balance is maintained between our legitimate interests and the protection of your rights and freedoms.

Legal Obligations

Certain data may also be retained or processed when we are legally required to do so.

6. Who Can Access Your Data?

Your personal data is accessible only to individuals who need it to perform their duties.

Depending on the nature of your request, your data may be accessible to:

  • Sales departments;

  • Communications and marketing departments;

  • Human Resources, when your request relates to recruitment;

  • Relevant administrative departments;

  • Employees responsible for responding to your request.

Certain data may also be shared with technical service providers acting on behalf of Établissements Robert et Compagnie, particularly for:

  • Website hosting;

  • IT maintenance;

  • Website maintenance;

  • Sending electronic communications;

  • Managing forms;

  • Website traffic measurement or certain services integrated into the website.

These service providers may access only the data necessary to perform their duties and are subject to applicable data protection obligations.

7. Transfers of Data Outside the European Union

In connection with certain technical services or tools used on the website, some data may be processed or transferred to countries outside the European Union or the European Economic Area.

Where such transfers occur, Établissements Robert et Compagnie ensures that they are governed by appropriate safeguards in accordance with GDPR requirements and the applicable data transfer mechanisms.

8. How Long Do We Retain Your Data?

We do not retain your personal data longer than necessary for the purposes for which it is processed, subject to legal data retention obligations and applicable limitation periods.

The following periods are indicative:

Type of Data Retention Period
Contact requests For as long as necessary to process the request, followed by any additional period required for follow-up and applicable obligations.
Business inquiries and quote requests For as long as necessary to process the request and follow up on the business relationship.
Prospective customer data In accordance with the applicable retention period for marketing activities and the relationship with the prospective customer.
Job applications For as long as necessary to process the application and, where applicable, for an additional period subject to the safeguards required by law.
Contractual data For the duration of the contractual relationship, followed by the applicable statutory retention periods.
Data necessary to defend legal rights For as long as necessary to establish, exercise, or defend our legal rights.
Cookie-related data In accordance with the retention period applicable to each cookie or tracking technology.

The exact retention periods may vary depending on the nature of the processing and the applicable legal obligations.

The French Data Protection Authority (CNIL) reminds organizations that personal data cannot be retained indefinitely and that retention periods must be determined according to the purpose of the processing.

9. Your Rights

Under applicable personal data protection laws and subject to the conditions set out in the GDPR, you have the following rights.

Right of Access

You may request access to the personal data we hold about you.

Right to Rectification

You may request the correction of inaccurate or incomplete personal data.

Right to Erasure

You may request the deletion of your personal data when the conditions established by applicable law are met.

Right to Restriction of Processing

You may request that the processing of your data be restricted in certain circumstances.

Right to Object

You may object to certain processing activities, particularly those based on our legitimate interests.

You may also object at any time to the use of your data for direct marketing purposes.

Right to Data Portability

Where this right applies, you may request to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format.

Right to Withdraw Consent

Where processing is based on your consent, you may withdraw that consent at any time.

Withdrawing your consent does not affect the lawfulness of processing carried out before the withdrawal.

10. How Can You Exercise Your Rights?

To exercise your rights or ask questions about the processing of your personal data, you can contact us using the following details.

By email:

contact@robert.fr

By mail:

Établissements Robert et Compagnie

Attn: Data Protection Officer

25 rue des écoles

95500 Le Thillay – France

To protect your personal data, we may need to verify your identity when this is necessary and proportionate to your request.

We undertake to respond to your request within the time limits established by applicable law.

11. Filing a Complaint with the CNIL

If, after contacting us, you believe that your rights have not been respected, you may file a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL), the French Data Protection Authority.

CNIL

3 Place de Fontenoy

TSA 80715

75334 Paris Cedex 07

France

You may also visit the CNIL's official website for further information about your rights.

12. Cookies and Other Tracking Technologies

The www.robert.fr website may use different types of cookies and tracking technologies.

Some are strictly necessary for the website to function. Others may be used, where applicable, to measure website traffic, analyze browsing activity, or integrate third-party services.

Where your consent is required, the relevant cookies are not placed until you have provided your consent.

You can:

  • Accept cookies;

  • Reject cookies;

  • Customize your preferences;

  • Change or withdraw your consent at any time.

For more information, please see our:

Cookie Policy

The Cookie Policy provides further details about the categories of tracking technologies used, their purposes, their providers, and their retention periods.

13. Data Security

Établissements Robert et Compagnie implements appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, disclosure, or alteration.

Access to personal data is restricted to individuals who need it to perform their duties.

However, no electronic transmission or storage system can guarantee absolute security.

14. Links to Third-Party Websites

The www.robert.fr website may contain links to websites or services operated by third parties.

Établissements Robert et Compagnie is not responsible for the personal data protection practices of these websites.

We encourage you to review the privacy policies of those websites whenever you use them.

15. Changes to This Privacy Policy

Établissements Robert et Compagnie may update this Privacy Policy to reflect changes in its practices, services, or applicable regulations.

The version published on this page is the version currently in effect.

The date of the latest update is indicated at the top of this page.

16. Contact Us

For any questions regarding this policy or the protection of your personal data, please contact:

ÉTABLISSEMENTS ROBERT ET COMPAGNIE

Simplified joint-stock company (SAS) with share capital of €1,542,200

25 rue des écoles

95500 Le Thillay – France

Phone: +33 (0)1 34 38 87 20

Email: contact@robert.fr

Last updated: September 2026